Refund and Returns Policy

Eco Healthy Life – Return & Refund Policy (U.S.)

Return Window:
Customers may request a return within 30 days of delivery.

Return Costs:
Customers are responsible for the cost of return shipping for standard custom products.

Eligibility:

  • Only items in their original condition are eligible for a return.
  • Custom printed products cannot be returned for change of mind.

Damaged or Defective Items:

  • If your order arrives damaged or defective, please contact us within 30 days.
  • We will provide a replacement or refund at no additional cost.

How to Initiate a Return:

  • Contact us via our [Contact Form] or email at [me@ecohealthylife.org].
  • Include your order number and a brief description of the issue.

Refund Processing:

  • Refunds are issued to the original payment method after we receive and inspect the returned item.
  • Processing typically takes 5–7 business days.