Eco Healthy Life – Return & Refund Policy (U.S.)
Return Window:
Customers may request a return within 30 days of delivery.
Return Costs:
Customers are responsible for the cost of return shipping for standard custom products.
Eligibility:
- Only items in their original condition are eligible for a return.
- Custom printed products cannot be returned for change of mind.
Damaged or Defective Items:
- If your order arrives damaged or defective, please contact us within 30 days.
- We will provide a replacement or refund at no additional cost.
How to Initiate a Return:
- Contact us via our [Contact Form] or email at [me@ecohealthylife.org].
- Include your order number and a brief description of the issue.
Refund Processing:
- Refunds are issued to the original payment method after we receive and inspect the returned item.
- Processing typically takes 5–7 business days.